Frequently Asked Questions
Everything you need to know about Brain Ultimate TMS therapy, EB Neuro neurophysiology, QEEG assessment, our proprietary deionized water cooling technology, and how we can help transform your practice
Device & Technology
8 questions
Treatment & Protocols
7 questions
EB Neuro
6 questions
QEEG Assessment
5 questions
Practice Setup
6 questions
Research & Efficacy
4 questions
Safety & Requirements
5 questions
Device & Technology
What makes Brain Ultimate TMS different from other TMS machines?
Brain Ultimate is the ONLY TMS system using pure deionized water cooling instead of transformer oil:
- Safety: Eliminates risks associated with transformer oil
- Efficiency: Operates continuously without cooling breaks
- Maintenance: 2–3 years between coolant service vs. complex oil changes
- Performance: Consistent treatment delivery all day long
- Cost: No per-pulse or per-use fees — most competitive pricing
Combined with Brain Ultimate Cloud connectivity and EB Neuro neurophysiology integration.
What is a TMS machine and how does it work?
TMS is an FDA-cleared, non-invasive treatment using focused magnetic field pulses (up to 100 Hz) to stimulate targeted brain regions. Repeated sessions lead to lasting improvements in depression and other conditions.
FDA-cleared for MDD and OCD, with 176 peer-reviewed studies involving over 5,000 participants.
How much does Brain Ultimate TMS equipment cost?
- TMS M-Series Device: Contact for pricing
- Brain Ultimate Cloud: $150/mo base (1 TMS + unlimited PCs); +$75/mo per additional TMS device. Annual: $1,650/year
- Installation: On-site $3,000 (1–2 days), Remote $1,200 (4–6 hours)
- Accessories: Positioning caps $150/10-pack, Ear plugs $27/10 pairs
Flexible financing available. Contact 888-570-2595 ext 801.
What are the technical specifications of Brain Ultimate TMS?
- Frequency: 0.1–100 Hz
- Intensity: 0–200% MT (software range), up to 100% system output
- Cooling: Proprietary deionized water (24/7)
- Protocols: 4 FDA-cleared (MDD 19-min, MDD 37-min, iTBS, OCD)
- Pulse Type: Biphasic
- Coil Lifespan: 20 million pulses
- Software: QuickStim v3.3.8+ with Cloud
- Safety: Dual-tier — 41°C warning + 42°C auto-stop
- Power: 230VAC/50Hz native; US requires step-down transformer, 3500W, 5 kVA min
Compatible with neuronavigation, EEG monitoring, and MEP module ($2,950 add-on).
What is Brain Ultimate Cloud and how does it work?
HIPAA-compliant cloud platform for remote TMS management:
- Access: Via approved devices running QuickStim only
- Custom Shards: Each practice gets isolated AWS cloud environment
- Features: Automatic backups, practice analytics, protocol management
- Remote Support: Via SplashTop (not AnyDesk)
Pricing: $150/mo base (1 TMS device + unlimited PCs); +$75/mo per additional TMS device. Annual: $1,650/year. Setup: 2–3 business days.
What coil options are available with Brain Ultimate TMS?
- Figure-8 Liquid-Cooled (Flat): $6,000 — Standard MDD treatment
- Figure-8 Liquid-Cooled (Angulated): $6,000 — Enhanced positioning
- Liquid Double Cone Coil: $7,000 — OCD treatment
- Figure-8 Air-Cooled: $5,500
All liquid-cooled coils use proprietary deionized water for continuous operation. Each rated for 20 million pulses. Lightest figure-8 coil on the market.
What space and electrical requirements does Brain Ultimate TMS have?
- Minimum Room: 10' × 12' (120 sq ft)
- Power: 230VAC/50Hz native; US requires step-down transformer (included), 3500W draw, 5 kVA minimum dedicated circuit
- Operating Temp: 10–35°C
- Storage Temp: -20–60°C
- Included: Ergonomic chair, positioning arm, computer with software
What maintenance is required for Brain Ultimate TMS?
- Daily: Visual inspection, startup verification
- Monthly: Cooling flow check, connection inspection
- Quarterly: System diagnostics, software updates
- Coolant: Deionized water — 2–3 years between replacement, refill at 85% capacity
- Annual: Capacitor testing, full calibration
24/7 technical support available via SplashTop.
Treatment & Protocols
What conditions can Brain Ultimate TMS treat?
FDA-cleared (K230735) for MDD and OCD. Additional cleared indications: Anxious Depression, Smoking Cessation, Migraine.
- Standard MDD: 19 min, 10Hz, 3000 pulses
- Enhanced MDD: 37 min, 10Hz, 3000 pulses
- iTBS: 3:12, 50Hz bursts, 600 pulses (K243460)
- OCD: 18 min, 20Hz, 2000 pulses (K243459)
What happens during a TMS treatment session?
- Preparation (5 min): Seated in ergonomic treatment chair
- Positioning (5 min): Coil positioned using positioning cap
- Motor Threshold (15 min, first session): Optimal stimulation level determined
- Treatment (3–37 min): Magnetic pulses per protocol
- Completion: Resume normal activities immediately
Patients remain awake and alert. Tapping sensation and clicking sounds; earplugs provided.
How long is a typical TMS treatment course?
- Frequency: 5 sessions/week
- Duration: 4–6 weeks
- Total: 20–30 sessions with optional maintenance taper
Session lengths: Standard MDD 19 min, Enhanced 37 min, iTBS 3:12, OCD 18 min.
What is the iTBS protocol?
Intermittent Theta Burst Stimulation — FDA-cleared (K243460):
- Duration: 3 minutes 12 seconds
- Efficacy: Comparable to 37-minute protocols
- Mechanism: 600 pulses in triplet bursts at 50Hz
- Throughput: 10+ patients/day possible
How effective is TMS for depression?
- Response Rate: 50–60%
- Remission Rate: 30–40%
- Treatment-Resistant: Effective after medication failures
- Durability: Benefits last 12+ months with maintenance
Can TMS be combined with other treatments?
- Medications: Can continue antidepressants
- Psychotherapy: Excellent complement
- QEEG: Objective monitoring (assessment only — not treatment optimization)
- Neuronavigation: Precision targeting compatible
What is the success rate for OCD treatment with TMS?
- FDA Clearance: K243459
- Protocol: 18 min, 20Hz, targeting supplementary motor area
- Duration: 6 weeks daily
- Response: 30–40% significant symptom reduction
- Coil: Liquid Double Cone ($7,000)
EB Neuro Neurophysiology
What is EB Neuro and how is it related to Brain Ultimate?
EB Neuro S.p.A. is Brain Ultimate's sister company — both operate under the Hanix United corporate family:
- Heritage: Founded early 1970s, 70+ years of Italian excellence
- Global: 50+ countries served
- FDA Cleared: All products FDA 510(k) cleared (K242305)
- Role: Brain Ultimate is authorized NA distributor
What EB Neuro products are available?
EEG: BE Plus PRO (22–128ch), BE Plus LTM (wireless, 272ch), BE Micro (72hr), BE Micro aEEG (NICU), Neurotravel Light (51ch, USB), ICU EEG-SEP.
EMG/EP: NeMus 1, NeMus 2, NExT Station.
Software: Galileo NT (unified, HL7/DICOM).
All FDA cleared. Contact 888-570-2595 ext 801.
Are all EB Neuro products FDA cleared?
Yes — all EB Neuro hardware and software are FDA 510(k) cleared under K242305 for clinical diagnostics, research, and long-term monitoring.
How do EB Neuro products integrate with Brain Ultimate TMS?
- Pre-Treatment: QEEG assessment (objective measurement only)
- During Treatment: Real-time EEG monitoring
- Post-Treatment: Objective outcome tracking
- MEP Module: $2,950 add-on
- Data: Galileo NT integration
What is the Galileo NT software platform?
Unified neurophysiology software (FDA cleared). Modules: EEG_NET, NExT (EMG/EP), GALAXY_Sleep, ICU. Microsoft SQL database, HL7/DICOM integration, BESA/Persyst/LORETA compatible.
What support is available for EB Neuro products?
24/7 technical support, operator training, professional installation, service/calibration packages. Contact 888-570-2595 ext 801 or support@brainultimate.com.
QEEG Assessment
What is QEEG and how is it used with TMS?
- Function: Objective brain activity measurement
- Application: Assessment tool ONLY — not for optimization or protocol selection
- Compatibility: Works with ANY TMS brand
- Caps: Standard cloth caps with positioning marks (not LED caps)
Which EB Neuro systems offer QEEG capabilities?
- Neurotravel Light: 51ch, USB powered, portable — ideal for TMS practices
- BE Plus PRO: 22–128ch, research-grade
- BE Micro: 19–21ch, 72hr ambulatory
All use standard cloth positioning caps.
What is the difference between EEG and QEEG?
EEG: Raw brain electrical activity, visual interpretation, qualitative.
QEEG: Statistical analysis of EEG data, normative database comparison, objective quantitative measurements.
Both are assessment tools — neither provides treatment recommendations.
Is QEEG required for TMS therapy?
No — TMS works effectively without QEEG. Optional benefits: objective baseline measurements, outcome tracking, research value, practice differentiation.
How much does QEEG equipment cost?
Quote-based pricing. All FDA cleared (K242305). Contact 888-570-2595 ext 801.
Practice Setup & Operations
What training is included with Brain Ultimate TMS?
Included with installation at no additional cost:
- On-Site ($3,000): 1–2 days hands-on training
- Remote ($1,200): 4–6 hours virtual training
- Topics: Device operation, safety, protocols, motor threshold, QuickStim, troubleshooting, patient positioning
- Ongoing: 24/7 technical support
What support packages are available for new TMS practices?
Through Metro NeuroHealth (not sold by Brain Ultimate):
- Scale Up ($3,799): Forms, billing setup, 2 training courses
- Accelerator ($6,300): Scale Up + credentialing for 8 payer networks + rate negotiations
- Add'l Credentialing: $329/application
How do I get started with Brain Ultimate TMS?
- Schedule a demo
- Receive customized quote
- Choose setup package (optional)
- Place order
- Installation & training (1–2 days on-site or 4–6 hours remote)
- Launch — start treating patients
Timeline: 4–6 weeks from order. Contact 888-570-2595 ext 801.
What is the typical ROI for a TMS practice?
- Reimbursement: $300–500/session
- Volume: 8–12 patients/day with 24/7 cooling
- Course: 20–30 sessions/patient
- Annual Revenue: $500K–$1M+ per device
What ongoing costs should I expect?
- Consumables: Caps $150/10-pack, ear plugs $27/10 pairs
- Maintenance: 2–3 years between coolant replacement (deionized water)
- Optional: Brain Ultimate Cloud $150/mo base + $75/mo per additional device
- No Per-Pulse Fees: Lower ongoing costs than competitors
Do you offer financing options?
Yes — multiple financing partners, professional net terms, lease options, trade-in discussions. No per-pulse fees. Contact 888-570-2595 ext 801.
Research & Efficacy
What research supports Brain Ultimate TMS technology?
- Highest IF: 10.7
- High-Impact: 24 publications with IF ≥ 4.0
- Participants: 5,000+
- Categories: 30+ research areas
By condition: Stroke 53, Theses 37, Depression 16, Pain 13, Other 57.
How does Brain Ultimate compare to other TMS devices in research?
- M-100 Platform: 96 studies specifically using M-100
- Related Devices: 80 studies using other devices
- Journal Quality: IF up to 10.7
- Geography: 50+ countries
Is Brain Ultimate involved in ongoing research?
Yes — 150+ institutional partnerships, regular conference presence (APA, CTMS, SfN, OHBM), supporting studies in stroke, pain, and other conditions.
Where can I find Brain Ultimate research publications?
Visit brainultimate.com/research, PubMed, or Google Scholar. Look for studies with IF ≥ 4.0 for highest quality.
Safety & Requirements
What are the side effects of TMS therapy?
Common (mild): Scalp discomfort, mild headache, facial twitching, lightheadedness (rare).
Rare (<0.1%): Seizures, temporary hearing issues without earplugs.
NOT experienced: No weight gain, sexual dysfunction, sedation, cognitive impairment, GI issues, or systemic side effects.
Who should NOT receive TMS therapy?
Absolute Contraindications: Aneurysm clips/coils, neck/brain stents, deep brain stimulators, cochlear implants, metallic ear/eye implants, shrapnel in head/neck, facial tattoos with metallic ink.
Generally Safe: Dental fillings, braces, titanium skull plates (discuss with physician). Always use standardized TMS safety checklist.
Is TMS therapy FDA-cleared and covered by insurance?
FDA Clearances: MDD (K230735), OCD (K243459), iTBS (K243460).
Insurance: Medicare, BCBS, Aetna, Cigna, UHC, Humana, many regional plans. Requirements: MDD diagnosis, 2–4 failed antidepressant trials, moderate-to-severe symptoms, medical necessity documentation.
What safety features does Brain Ultimate TMS have?
- Thermal Protection: Dual-tier — 41°C warning alert + 42°C automatic shutdown
- Emergency Stop: Immediate cessation
- Cooling: Proprietary deionized water (eliminates oil/shock risks)
- Software: QuickStim protocol safety limits
- Coil Tracking: 20M pulse lifespan monitoring
- Positioning: Secure system prevents movement
6 global certifications: FDA, CE, TGA, KFDA, NMPA, CFDA Class III.
What regulatory approvals does Brain Ultimate have globally?
- USA: FDA (K230735, K243459, K243460)
- Europe: CE Mark & MDR
- Australia: TGA
- South Korea: KFDA
- China: NMPA/CFDA Class III
Active in 50+ countries.
Still Have Questions?
Our team is here to help you understand how Brain Ultimate TMS, EB Neuro neurophysiology, and QEEG assessment can transform your practice.
Call Us
Email Support
Schedule Demo
See our technology in action
